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Benefits of MyOperator IVR

Cut ops costs by up to 80% with unlimited user-based plans. Manage unlimited number of agents/departments with the most affordable IVR service provider in India.
Set up multi-level IVR, custom voice workflows, smart routing, and sticky agents with cloud IVR setup for business.
Stay connected with your callers 24x7 with 99.9% uptime and dedicated support.
Offer multichannel customer support with our integrated IVR + WhatsApp platform.
Get live call and agent performance data to optimize your customer service.
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Benefits of MyOperator IVR

How to Setup MyOperator IVR

Step 1: Sign up & Set Up - Choose a virtual number, and configure call routing, IVR, and business hours on the dashboard.
Sign up & Set Up
Step 2: Call Routing - Automatically route calls to the right department or agent.
Call Routing
Step 3: Performance Reporting - View detailed call metrics and performance reports for insights.
Performance Reporting

Slide through to explore how IVR works

MyOperator IVR Features

VoIP Call Center

Integrate IVR with your VoIP-enabled cloud call center for seamless customer interactions.

IVR Routing

Greet callers with custom messages and route calls to the right agent, reducing wait times.

WhatsApp API

Integrate with WhatsApp API for seamless, instant, multi-channel customer support.

CRM integration

Unify your sales and CX operations by integrating with the CRM of your choice.

Data & Insights

Get daily call analytics reports on one master dashboard for better business decisions.

Instant Follow ups

Ensure timely follow ups for missed sales or customer support in a click.

IVR Solution Pricing

Set up a fully loaded cloud call center. Explore pricing of IVR Solution service tailored to your business needs. Start as low as ₹ 1249 per month.

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Plans & Pricing

12000+ Customers Have Voted For Us

We are the simplest, most loved contact center for India’s MSMEs

And We Became Part Of Their Success Stories

MyOperator not only efficiently catered to our given requirements but also simplified it further with their advanced features. Our call volume remains significantly high and we really appreciate how the MyOperator solution has been steady all this while.

- Anuraag Tapkir, Recruitment Manager, Amazon

The Amazon Case Study

How MyOperator cloud-based call management technology made Amazon's hiring process seamless.

Read Case Study

The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to efficiently manage student inquiries and provide timely support. The dashboards are user-friendly and offer valuable insights into our interactions with students.

- Dr. Debajyoti Kar, CEO, PrepMed NEET

The PrepMed NEET Case Study

How MyOperator assisted PrepMed NEET to scale student engagement by 30% with IVR + SMS.

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With MyOperator's IVR + WhatsApp Business Solution, we tackled big challenges in B2B communication. Their platform gathers all our client interactions in one place, making it easier to monitor and track.

- Prajnay Garg, Founder & CEO, Darkins Chocolate

The Darkins Success Story

How Darkins Chocolate Improved Customer Communications and overall Operations with MyOperator IVR + WhatsApp Solution.

Read Case Study

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What Is Interactive Voice Response (IVR)?

Interactive Voice Response (IVR) is an automated cloud phone system that helps businesses streamline customer interactions by routing calls, providing call performance data & insights. As a top IVR service provider, you can now integrate your IVR system with WhatsApp API for instant multi-channel support, and access secure call recordings for quality and training.

Types of IVR System Your Business Needs

Types of IVR System Your Business Needs
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Frequently Asked Questions

We’re here to answer all your questions. For more, visit our support center.

What is an IVR, and How Does IVR Work?
An Interactive Voice Response (IVR) system allows callers to interact with a company's database through voice or DTMF tones using a dialpad. It works by providing pre-recorded voice responses to guide callers through various options, enabling them to obtain information or be routed to the appropriate department without human assistance. For instance, when you contact a customer support for any brand, you’re often hit up with ‘Press 1’ for Language options, ‘Press 2’ for Sales, etc.
The benefits of IVR include improving customer satisfaction, reducing operational costs, and streamlining overall business calling communications. A Smart IVR System can handle multiple calls simultaneously, provide 24/7 support, and ensure that callers are routed to the right department quickly, improving overall customer experience.
Setting up your IVR with MyOperator is simple and hassle-free. After signing up, you'll access a user-friendly dashboard where you can customize your IVR menu, upload voice prompts, and assign call routing rules. Our support team is always available to assist you at every step to ensure a smooth setup process.
There are primarily two types of IVR systems: Single-level IVR and Multi-level IVR. A Single-level IVR offers a straightforward menu with basic options, while a Multi-level IVR provides a more complex menu structure, allowing callers to navigate through multiple sub-menus to reach the desired department or service.
IVR systems are versatile and can be used in various scenarios such as customer support, appointment scheduling, payment processing, order tracking, and more. Businesses across industries like healthcare, banking, retail, and telecom frequently use IVR systems to automate customer interactions and enhance service efficiency.
A Smart IVR System enhances customer experience by offering personalized greetings, intelligent call routing, and seamless integration with CRM systems. It can analyze caller data to route calls more efficiently, reduce wait times, and even offer self-service options, making interactions smoother and more satisfying.
For any queries regarding IVR for your business, please schedule a free consultation here or call us at +91 92129 92129.

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200 Million Calls Enabled
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#1 Ranked in India's Cloud Telephony Leadership Matrix

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